Charlene Helm

Challenge Refunds

These are only available to collect within 48 hours of the Challenge Start Date and/or if the
Participant is excused for breach of Challenge Group rules as noted in the Private Facebook

Cancellation and Refund Policy

All contracts are binding. I do not offer refunds on coaching services. I am here to
coach you to your highest level of success, and part of that is requiring a
commitment from you that you are fully invested in your coaching package.  When
refunds are an option, you are not fully committed to the process.
Before moving forward with my services and to establish that I’m the right coach
for you, you will be required to;

1) Complete a challenge group or,
2) Complete an initial 30 minute Discovery Session, virtually or in person, so that
we both feel confident and comfortable in our success partnering towards your
goals and visions. 

Should you need to reschedule a coaching session, you may do so by providing
48 hours-notice in advance of your session and making up the session within a
week of the originally scheduled date.  Sessions not cancelled 48 hours in
advance will not be eligible for make-up sessions or refunds.  It is important that you
prioritize this work to receive the full benefit of your coaching package.